Genie is a LXP (Learning Experience Platform) that all your workforce can use to publish and quickly find the information it needs, superseding informal messaging groups. It enables the Organization’s knowledge to be retained in an organized, structured form that is easy to find, so that your team can resolve work queries as and when they arise.
Reinforce knowledge, speed up learning and qualify a large number of individuals.
Artificial intelligence and Machine Learning mechanism selecting and prioritizing publications displayed to each user, depending on the way the system is used.
Using Gamification mechanisms, it is possible to win medals for each interaction on the platform, to promote rankings and scoresheets.
Track indicators or test employee knowledge in the form of a quiz.
The artificial intelligence mechanism selects and prioritizes publications displayed to each user, depending on the way the system is used.
The audio is automatically transcribed and indexed, permitting a video’s spoken content to be found by a search.
Genie can be used by groups of employees that do not generally work with computers, having access only via smartphone or tablets, for example, retail stores, bank branches, sales representatives, logistics and production employees, customer service teams, technical support, franchise networks and hospital and utilities employees.
Sales qualification is a continuous, strategic process to improve team performance. To be effective, the programs need to be adaptable and customized.
Sales qualification is a continuous, strategic process to improve team performance. To be effective, the programs need to be adaptable and customized.
Expand knowledge retention of the customer services teams with the rapid availability of the Customers’ main queries and a record of experience exchange.
With MicroPower Genie, all team supervisors will be able to work in collaboration with the Human Resources team to improve the Organization’s knowledge management.
Brasil
Portugal
USA